Australia Post Standard Shipping: We offer a great value shipping rate via Australia Post which includes tracking. Australia Post Express Shipping: We also offer Express Shipping as an option on all of our items. Simply select Express Shipping at the
International ShippingWe offer both standard and express international shipping, depending on your destination. Most international orders (outside the US): Shipped with DHL. Australia Post currently only services the UK and Israel. United States: Shi
We aim to get your order to you as quickly as possible!. Orders placed prior to 1pm on in stock items will be processed the same business day. Orders placed after 1pm will be processed the following business day. Be sure to take daylight savings and
Why am I being charged postage even though my order qualifies for free shipping?Our free shipping offer applies to most orders over $50, but it depends on your location and the items in your order.Some addresses fall into remote or on‑forwarding zone
We know it can be frustrating when a package shows as delivered but can’t be found. Here are a few steps you can take to help locate it:. Look around your property – Check all potential delivery spots including your front door, behind bins or pot pla
No problem! If you've opted out of tracking notifications but want them back, you’ll need to re-subscribe yourself (we can’t do it for you due to privacy and anti-spam regulations). Here’s how:. Head to our tracking page. Enter your tracking number (
If you’ve entered the wrong delivery address, please contact us immediately. We cannot make major changes to addresses once an order is confirmed. In most cases, the order will need to be cancelled and placed again with the correct details. Acting qu