To cancel your order, please contact our customer service team at 07 3521 8101 or [email protected] as soon as possible. Please include your order number and the reason for cancellation in your message. Orders can only be canceled befo
To change your order or address details, please contact our customer service team at 07 3521 8101 or [email protected] as soon as possible. Please include your order number and the new order details in your message. Orders can only be
To track your order, simply head over to our tracking page. Alternatively you can track through your order email. Once your order has been placed and processed, you will receive a confirmation email with your order details. Then, once your order has
If you haven't received an order confirmation email, there could be several reasons:. Email Address Typo: Double-check if the email address you provided during the order process was accurate. Even a small typo will prevent the confirmation email from
If you need to update or add something to your order, please get in touch with us as soon as possible. We’ll do our best to make the changes before your order is shipped. Once your order has been dispatched, no further changes can be made, and our st
We’re very sorry to hear your item(s) has arrived damaged!. To help us resolve this quickly, please contact us with the following:. Your full name. Your order number. A brief description of the issue. A clear photo of the damaged item. Once we have t
We are very sorry to hear you received the wrong item in your order! Please report your order issue to our team here for further assistance. Please include a photo of the item received and the name of the missing item(s). Please double-check the pack